Visible Device Unlock Guide (2025)
Visible locks devices for a short period after activation, but unlocking is easy once you qualify. Here's everything you need to know about Visible's unlock policy.
Visible locks devices for a short period after activation, but unlocking is easy once you qualify. Here's everything you need to know about Visible's unlock policy.
• Device active for at least 60 days on Visible.
• Account in good standing.
• Device not flagged lost or stolen.
• No outstanding balance on the account.
Wait 60 days after activation before requesting unlock.
Contact Visible Care (chat or Twitter DM @VisibleCare).
You'll receive unlock confirmation within 24 hours.
60 days
From activation date
< 24 hours
After request approval
~60 days
From activation to unlock
💡 Free service: Visible doesn't charge for unlocking eligible devices.
💡 Automatic process: Once approved, the unlock happens automatically.
💡 No reversal: Device unlocks are permanent and cannot be reversed.
💡 Keep service active: You can unlock while still using Visible service.
No, the 60-day waiting period is mandatory for all devices.
No, you can continue using Visible service on an unlocked device.
Check that you meet all eligibility requirements and try again after resolving any issues.
No, you can port your number to another carrier without unlocking your device first.