Visible

How to Port Out of Visible – Step-by-Step Transfer Guide (2025)

If you're switching away from Visible, you can take your number with you. Here's how to find your transfer details and complete the port smoothly.

Before You Start

Keep your Visible account active until your new carrier completes the port.

You'll need your account number and transfer PIN.

Make sure your account is in good standing with no outstanding balance.

Find Account Number & PIN

1

Open the Visible App

Open the Visible app or log in to visible.com.

2

Request Transfer PIN

Tap Account → Request Transfer PIN.

3

Get Your Details

You'll receive your PIN by email or text (valid for 7 days). Your account number is your Visible phone number.

Port-Out Steps

1

Submit Port Request

Give your new carrier your Visible number, PIN, and ZIP code.

2

Wait for Confirmation

Wait for your new carrier's confirmation (usually under 24 hours).

3

Automatic Closure

Once completed, your Visible account will automatically close.

Frequently Asked Questions

Does Visible charge to port out?

No, it's completely free.

How long does it take?

Most wireless transfers finish within 15 minutes to 24 hours.

What if my transfer PIN expires?

Simply request a new PIN from the Visible app. The process takes just a few seconds.

Will I get a refund for unused service?

No, Visible operates on a prepaid model with no refunds for partial months.

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