If you're switching away from Visible, you can take your number with you. Here's how to find your transfer details and complete the port smoothly.
• Keep your Visible account active until your new carrier completes the port.
• You'll need your account number and transfer PIN.
• Make sure your account is in good standing with no outstanding balance.
Open the Visible app or log in to visible.com.
Tap Account → Request Transfer PIN.
You'll receive your PIN by email or text (valid for 7 days). Your account number is your Visible phone number.
Give your new carrier your Visible number, PIN, and ZIP code.
Wait for your new carrier's confirmation (usually under 24 hours).
Once completed, your Visible account will automatically close.
No, it's completely free.
Most wireless transfers finish within 15 minutes to 24 hours.
Simply request a new PIN from the Visible app. The process takes just a few seconds.
No, Visible operates on a prepaid model with no refunds for partial months.