Google Fi Call Forwarding Troubleshooting

Common Causes

• Disabled forwarding settings

• Misconfigured SIM slot (prepaid vs Fi SIM)

• VPN or Wi-Fi calling conflicts

• Network switching interruptions

Fix Steps

1

Check Fi App Settings

Open the Fi app → Settings → Call Forwarding.

2

Enable Forwarding

Enable forwarding and add destination numbers.

3

Restart Your Device

Restart your device to refresh network connections.

4

Test with External Call

Have someone call you from a different number to test forwarding.

Advanced Troubleshooting

Network Issues

• Toggle airplane mode on/off
• Switch between Wi-Fi and cellular
• Check network signal strength
• Reset network settings

App-Specific Fixes

• Update Google Fi app
• Clear Fi app cache/data
• Reinstall Fi app
• Check app permissions

SIM Card Issues

• Remove and reinsert SIM
• Clean SIM card contacts
• Check SIM slot selection
• Request replacement SIM

Account Settings

• Verify account is active
• Check call blocking settings
• Review Do Not Disturb
• Confirm forwarding numbers

When to Contact Support

📞 Persistent issues: If forwarding still doesn't work after trying all fixes.

📞 Network problems: If you suspect carrier-level routing issues.

📞 Account issues: If forwarding settings keep resetting or disappearing.

📞 Hardware concerns: If multiple devices have the same forwarding problems.

Google Fi Call Forwarding Troubleshooting – Fix Missed Calls