Most Cricket devices can be unlocked after meeting a few conditions. Here's everything you need to know about unlocking your Cricket phone.
✓ Active for at least 6 months on Cricket
✓ Account must be in good standing
✓ Device not reported lost/stolen
✓ All device payments completed (if financed)
Download the myCricket app.
Go to Account → Unlock Device.
Follow prompts (usually instant).
Call Cricket Support and request manual unlock.
Phone: 1-800-274-2538
Instant
Most unlocks process immediately through the app
1-3 days
Manual requests may take longer to process
💡 Free service: Cricket doesn't charge for device unlocks.
💡 Compatibility: Unlocked doesn't guarantee compatibility with all carriers.
💡 Keep receipt: Save unlock confirmation for your records.
💡 Test unlock: Try a different carrier's SIM to verify unlock worked.