Cricket Wireless

Cricket Wireless Device Unlock Guide (2025)

Most Cricket devices can be unlocked after meeting a few conditions. Here's everything you need to know about unlocking your Cricket phone.

Eligibility

Active for at least 6 months on Cricket

Account must be in good standing

Device not reported lost/stolen

All device payments completed (if financed)

How to Unlock

1

Download myCricket App

Download the myCricket app.

2

Navigate to Unlock

Go to Account → Unlock Device.

3

Follow Prompts

Follow prompts (usually instant).

If App Doesn't Work

Call Cricket Support

Call Cricket Support and request manual unlock.

Phone: 1-800-274-2538

Timeline & Process

App Method

Instant

Most unlocks process immediately through the app

Phone Method

1-3 days

Manual requests may take longer to process

Important Notes

💡 Free service: Cricket doesn't charge for device unlocks.

💡 Compatibility: Unlocked doesn't guarantee compatibility with all carriers.

💡 Keep receipt: Save unlock confirmation for your records.

💡 Test unlock: Try a different carrier's SIM to verify unlock worked.

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