Cricket Wireless

How to Port Out of Cricket Wireless – Complete Number Transfer Guide (2025)

Switching away from Cricket Wireless? You can take your phone number with you. Here's everything you need to know to port out quickly and without issues.

Before You Start

Your Cricket account must be active.

You need your account number and transfer PIN.

Any past-due balance will stop a port.

Find Your Account Number & Transfer PIN

🟩 Account Number

  • • Not shown in the app
  • • Log into cricketwireless.comAccount SettingsMy AccountAccount Number
  • • Or call Cricket Support: 1-800-274-2538

🟩 Transfer PIN

Text "GETPIN" to 611 from your Cricket device.

You'll receive a 4-digit number (valid for a few days).

Port-Out Steps

1

Submit Port Request

Give your new carrier your Cricket account number + PIN.

2

Provide ZIP Code

Provide your Cricket billing ZIP code.

3

Wait for FOC Notification

Wait for the FOC (transfer) notification.

4

Automatic Cancellation

Once active on the new carrier, your Cricket line will auto-cancel.

Frequently Asked Questions

Does Cricket charge to port out?

No, but your account must be current.

How long does it take?

Most wireless ports finish in 15 minutes–6 hours.

What if my transfer PIN expires?

Simply text "GETPIN" to 611 again to get a new PIN. The process takes just a few seconds.

Will I get a refund for unused service?

No, Cricket is prepaid so there are no refunds for partial months of service.

Related Cricket Wireless Guides