Switching away from Cricket Wireless? You can take your phone number with you. Here's everything you need to know to port out quickly and without issues.
• Your Cricket account must be active.
• You need your account number and transfer PIN.
• Any past-due balance will stop a port.
Text "GETPIN" to 611 from your Cricket device.
You'll receive a 4-digit number (valid for a few days).
Give your new carrier your Cricket account number + PIN.
Provide your Cricket billing ZIP code.
Wait for the FOC (transfer) notification.
Once active on the new carrier, your Cricket line will auto-cancel.
No, but your account must be current.
Most wireless ports finish in 15 minutes–6 hours.
Simply text "GETPIN" to 611 again to get a new PIN. The process takes just a few seconds.
No, Cricket is prepaid so there are no refunds for partial months of service.