Grasshopper

Grasshopper Voicemail & Message Backup Guide

If you're migrating away from Grasshopper, save your voicemails and call history before closing your account.

Voicemail Backup

1

Access Dashboard

Log into the Grasshopper dashboard.

2

Navigate to Voicemails

Go to Voicemails.

3

Download Messages

Download any message as an MP3.

Call Log Backup

1

Navigate to Call History

Navigate to Call History.

2

Export CSV

Export CSV logs (date, time, duration, caller ID).

What's Included in Backups

Voicemail Files

• MP3 audio files

• Caller information

• Timestamp data

• Message duration

Call Log Data

• Date and time

• Call duration

• Caller ID information

• Call direction (inbound/outbound)

Important

Once your account closes, all voicemail and call logs are permanently deleted.

⚠️ Back up before canceling: Complete all backups before initiating account cancellation.

⚠️ No recovery after deletion: Grasshopper cannot recover data once an account is closed.

⚠️ Organize your files: Create folders to organize voicemails by date or caller.

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