Switching from Google Fi to a new carrier? You can take your number with you—here's exactly how to get your account number, transfer PIN, and ensure a seamless switch.
• Keep your Fi account active until the port completes.
• Locate your account number and transfer PIN (required for all ports).
• Make sure any active financing or device plans are paid off.
Go to fi.google.com and sign in to your account.
Go to Account → Your number → Transfer your number → Get transfer PIN.
Record your PIN (only valid for 7 days). Your account number is your phone number.
Provide your new carrier with:
Your Google Fi phone number
7-day valid PIN from Fi website
ZIP code from your Fi account
Timeline: Most mobile ports finish in 1–24 hours.
No, porting out is free if your account is current.
Yes — your service ends when the new carrier activates your number.
Simply generate a new PIN from your Google Fi account. The process takes just a few seconds.