Cricket Wireless

Cricket Wireless Voicemail & Message Backup Guide

Cricket deletes voicemail and SMS access once your account closes. Save what you need before switching carriers.

⚠️ Important Warning

Act before canceling: Once your Cricket account closes, you lose access to voicemails and text messages permanently.

No recovery: Cricket cannot restore messages after account closure.

Voicemail Backup

Manual Method

Open voicemail → Share → Save to Files or Email.

Works on both iPhone and Android devices.

Android Users

Android users can use Google Voice forwarding.

Set up call forwarding to Google Voice before canceling Cricket.

Text Message Backup

Android

App: SMS Backup & Restore

Free app that exports messages to XML or CSV files.

iPhone

Method: iCloud Backup or iTunes local backup

Messages are included in full device backups.

Step-by-Step Backup Process

1

Start Early

Begin backup process before initiating any port or cancellation.

2

Save Voicemails

Listen to each voicemail and save important ones to your device or email.

3

Export Messages

Use backup apps or device backup features to save text messages.

4

Verify Backup

Check that your backups are complete and accessible before proceeding.

Additional Tips

💡 Contact backup: Export your contact list as well.

💡 Cloud storage: Save backups to cloud storage for easy access.

💡 Multiple copies: Create backups in multiple formats and locations.

💡 Test restore: Verify you can access backed-up data on your new carrier.

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