Cricket deletes voicemail and SMS access once your account closes. Save what you need before switching carriers.
Act before canceling: Once your Cricket account closes, you lose access to voicemails and text messages permanently.
No recovery: Cricket cannot restore messages after account closure.
Open voicemail → Share → Save to Files or Email.
Works on both iPhone and Android devices.
Android users can use Google Voice forwarding.
Set up call forwarding to Google Voice before canceling Cricket.
App: SMS Backup & Restore
Free app that exports messages to XML or CSV files.
Method: iCloud Backup or iTunes local backup
Messages are included in full device backups.
Begin backup process before initiating any port or cancellation.
Listen to each voicemail and save important ones to your device or email.
Use backup apps or device backup features to save text messages.
Check that your backups are complete and accessible before proceeding.
💡 Contact backup: Export your contact list as well.
💡 Cloud storage: Save backups to cloud storage for easy access.
💡 Multiple copies: Create backups in multiple formats and locations.
💡 Test restore: Verify you can access backed-up data on your new carrier.