If you're switching from Boost Mobile to another carrier, you'll need your account number and port-out PIN. Here's the complete process to transfer your number safely without service interruption.
• Keep your Boost Mobile account active until your new carrier completes the transfer.
• Gather your account number and port-out PIN (required for all Boost ports).
Found in your Boost Mobile app → Account Info or by calling 833-502-6678.
Text "BAL" or "ACCOUNT" to BOOST (266678), or request via live chat.
Give your new carrier your Boost account number, PIN, and billing ZIP.
Wait for confirmation email/SMS from Boost.
Transfer completes within 4–24 hours for most mobile ports.
No, but your balance must be paid in full.
Yes, once the port finishes.