When transferring your number, the two most important details are your account number and your port-out PIN. Here's exactly where to find them in your Boost Mobile account.
Found in the Boost Mobile app → Profile → Account Info.
Or contact Boost Support at 833-502-6678.
Text "BAL" or "ACCOUNT" to 266678 (BOOST) to get your PIN instantly.
Example: Send "BAL" to 266678
You'll receive a text with your account details including the port-out PIN.
You can also chat with an agent online for verification.
The port-out PIN expires after 24 hours — request it right before initiating a port to ensure it's still valid when your new carrier needs it.