Vonage Number Porting Fees & Timelines Explained

Average Timeframes

Number Type	Typical Duration
Local Business	3–5 days
Toll-Free	5–10 days
Bulk Ports	10–20 days

Porting Fees

Standard port-in/out

Free

Expedited port

Administrative fee may apply

Rejection resubmission

No charge

🚀 Avoid Delays

Ensure LOA matches billing details exactly
Keep service active until port finishes
Approve FOC emails promptly
Submit complete documentation upfront
Coordinate with both carriers for smooth handoff

Factors That Affect Timeline

⚡ Faster Processing

• Standard local numbers
• Complete and accurate documentation
• Active account in good standing
• Single or small batch requests
• Business hours submission
• Prompt response to FOC confirmations

🐌 Slower Processing

• Toll-free numbers
• International numbers
• Large bulk requests (50+ numbers)
• Incomplete or incorrect documentation
• Weekend or holiday submissions
• Complex routing requirements

📅 Typical Port Process Timeline

Day 0: Submission

LOA and documentation submitted to Vonage

Day 1-2: Verification

Vonage verifies documentation and submits to losing carrier

Day 3-5: FOC Date

Firm Order Commitment (FOC) date confirmed

FOC Day: Activation

Numbers activate on Vonage, old service terminates

Frequently Asked Questions

Can I schedule the cut-over?

Yes – Vonage lets you select a preferred time window.

Do international ports take longer?

Yes, expect up to 20 business days.

What happens if my port is rejected?

Vonage will notify you of the rejection reason. Common issues include address mismatches or incomplete documentation. Fix the issue and resubmit at no charge.

Can I expedite a port for business-critical numbers?

Yes, contact Vonage support for expedited processing. Additional fees may apply depending on urgency and complexity.

How will I know when the port is complete?

Vonage sends email notifications at each stage, including final confirmation when numbers are active. Test your numbers immediately after receiving completion notice.