Grasshopper

How to Port Your Number Into Grasshopper – Step-by-Step Guide

You can bring a local, toll-free, or VoIP number directly into Grasshopper. Here's how to transfer your existing business number.

What You Need

Active number with your current carrier

Your current carrier's account number and PIN

LOA (Letter of Authorization)

Billing name and address from current carrier

Steps

1

Access Dashboard

Log into your Grasshopper dashboard.

2

Navigate to Transfer

Navigate to Numbers → Transfer a Number.

3

Upload LOA

Upload your signed LOA.

4

Submit Details

Submit your carrier details.

5

Wait for Confirmation

Wait for confirmation (2–10 business days).

Timeline

Mobile/VoIP Numbers

2–5 business days

Most wireless and VoIP numbers

Toll-free Numbers

3–7 business days

800, 833, 844, 855, 866, 877, 888

Landlines

5–15 business days

Traditional landline numbers

Frequently Asked Questions

Does Grasshopper support toll-free ports?

Yes, 800/833/844/855/866/877/888 numbers are supported.

Is there a fee to port into Grasshopper?

No, Grasshopper does not charge fees for porting numbers into their service.

Can I port multiple numbers at once?

Yes, you can port multiple numbers, but each requires its own LOA and may have different completion times.

What if my port is rejected?

Common reasons include incorrect account information or missing LOA. Contact Grasshopper support to resolve any issues.

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