Boost Mobile

Boost Mobile SIM Activation & Troubleshooting

If your new Boost SIM won't activate, follow these quick fixes. Get your Boost Mobile service up and running with step-by-step activation instructions and troubleshooting solutions.

Activation Steps

1

Visit Activation Website

Visit activate.boostmobile.com.

2

Select Activation Type

Select "Activate SIM" or "Activate eSIM".

3

Enter Device Information

Enter your ICCID (SIM number) and device IMEI.

4

Follow Instructions

Follow on-screen instructions.

Troubleshooting

Restart Your Phone

Restart your phone after activation to refresh network settings.

Check APN Settings

Check APN settings (Settings → Mobile Network → Access Point Names → "Boost Mobile").

APN Settings:
Name: Boost Mobile
APN: boost
MMSC: http://mm.myboostmobile.com
MMS Proxy: 68.28.31.7
MMS Port: 80

Contact Support

If still inactive, contact Boost support at 833-502-6678.

Common Issues & Solutions

No Service Signal

  • • Check if device is unlocked
  • • Verify SIM is properly inserted
  • • Toggle airplane mode on/off
  • • Reset network settings

Data Not Working

  • • Check mobile data is enabled
  • • Verify APN settings are correct
  • • Clear cache for carrier services
  • • Update carrier settings

eSIM Won't Activate

  • • Ensure device supports eSIM
  • • Check for carrier updates
  • • Remove and re-add eSIM profile
  • • Contact Boost for new QR code

Calls Not Working

  • • Check call settings and restrictions
  • • Verify account has active service
  • • Test in different location
  • • Update phone software

Related Boost Mobile Guides

Port Into Boost Mobile

Bring your existing number to Boost Mobile from another carrier.

Device Unlock Guide

Learn how to unlock your Boost Mobile phone for other carriers.

Troubleshoot Issues

Fix common problems with Boost Mobile service and porting.