AT&T

How to Port Out of AT&T – Complete Number Transfer Guide (2025)

If you're ready to move your number from AT&T to a new carrier, this guide walks you through the process clearly and confidently. You'll know exactly what to do, what to watch out for, and how to keep service disruption minimal.

Before You Begin

📋 Pre-Porting Checklist

  • Ensure your AT&T line is active and in good standing
  • Gather your account number and the Number Transfer PIN
  • Confirm that there are no hold or suspension flags on your account
  • Keep your old SIM/device accessible until the port completes

Step-by-Step Porting

1

Request your Number Transfer PIN

  • • Dial *PORT (or *7678) from the AT&T device, follow prompts to request the PIN via text
  • • Alternatively, log into myAT&T > Profile > Transfer Phone Number to request
  • • Note: This PIN is typically valid for a limited number of days (for example, four days) so plan accordingly
2

Provide details to new carrier

Give the new carrier your AT&T account number, transfer PIN, and your name/address as listed on AT&T account

3

Initiate the port

The new carrier submits the port-in request; AT&T releases the number

4

Wait for completion

Mobile numbers often port within hours to 1 business day; landlines or special services may take 2-5 business days or longer

5

Confirm & wrap up

Once the number is active on the new carrier, verify calls/texts work, then check your AT&T account to ensure final bill/invoice is handled

📱 What Happens to Your AT&T Service

  • • Your AT&T line closes automatically once the number is ported
  • • You'll receive a final invoice for any outstanding balance, device-payment plans, or prorated charges
  • • Any AT&T-specific features (voicemail transcripts, AT&T Cloud, etc.) will stop once service ends

Frequently Asked Questions

Is there a fee to port away from AT&T?

No, AT&T does not charge a port-out fee for wireless numbers.

Can I port if my AT&T account is suspended?

Typically no—your line must be active. Suspended or disconnected lines may be ineligible.

How long is the transfer PIN valid?

Generally about 4 days, depending on account type.

Ready to Port Your Number?

Start the porting process and take your AT&T number to any carrier.