Zoom Phone Number Porting Fees & Timelines Explained
Knowing Zoom Phone's porting windows helps you plan a smooth transition.
Typical Timeframes
Local Numbers
3–5 business days
Toll-Free
7–15 days
Bulk Requests
10–20 days
Porting Fees
Standard Ports
Free for most number types and account tiers
- • Local and mobile numbers
- • Standard processing timeline
- • Business and Enterprise accounts
Expedited Ports
Possible administrative charge for rush processing
- • Faster than standard timeline
- • Subject to carrier availability
- • Fee varies by complexity
Rejected Ports
No fee, but timeline resets when resubmitted
- • Common causes: address mismatch, incorrect account info
- • Fix issues and resubmit at no charge
- • New timeline starts from resubmission date
How to Avoid Delays
✅ Best Practices
- Ensure LOA matches billing details exactly
- Keep source account active throughout the process
- Approve emails from Zoom porting team quickly
- Submit clear, readable documentation
Frequently Asked Questions
Can I schedule the cut-over time?
Yes – Zoom lets you choose a specific FOC window to minimize business disruption.
What if my carrier rejects the port?
Fix the mismatch and Zoom will resubmit without extra cost. Common issues include address or account number mismatches.
Are international numbers more expensive to port?
International porting may have different timelines and fees. Contact Zoom support for specific country requirements.
Can I track my porting status?
Yes, Zoom provides email updates and you can check status in the admin portal under Port Management.
What happens if I need to cancel a port request?
Contact Zoom support immediately. Ports can usually be cancelled before the FOC date without penalty.
Ready to Plan Your Port?
Access your Zoom Phone admin portal to start the porting process with confidence.