How to Port Out of RingCentral – Complete Number Transfer Guide (2025)
If you're moving your business or personal number away from RingCentral, the process—called a port-out—is straightforward when you provide the correct credentials. This guide explains each step clearly.
Before You Start
⚠️ Pre-Porting Checklist
- Make sure your RingCentral account is active and paid up
- Locate your RingCentral account number and billing name/address exactly as shown on invoices
- If your number is part of a multi-user account, confirm you're the authorized admin
- Don't cancel your service until the new provider confirms the port is complete
Step-by-Step Port-Out
1
Gather required info
Account number, billing name, service address, and current phone numbers
2
Submit to new carrier
Give your new VoIP or mobile provider these details
3
Approval phase
RingCentral verifies the request, often within 24–48 hours
4
Port completion
Once approved, the new provider activates your number—usually in 3–5 business days
💡 Tips
- • Business accounts with multiple lines may need a CSR (Customer Service Record) before porting
- • Keep at least one alternate line active to receive updates
- • You'll get an email from RingCentral confirming the release of your number
Frequently Asked Questions
Does RingCentral charge a port-out fee?
No, there's no fee to port out active numbers.
Will my account close automatically?
No—cancel manually after port completion to avoid billing overlap.
Ready to Port Your Number?
Start the porting process and take your RingCentral number to any carrier.