How to Cancel Your RingCentral Account – Step-by-Step
If you're leaving RingCentral, it's important to close your account properly to avoid continued billing and retain number ownership.
Before You Cancel
⚠️ Important Steps First
- Port any numbers you want to keep
- Download call logs, voicemails, and recordings
- Check for active hardware leases or long-term contracts
How to Cancel
1
Log in as an Admin
Access your RingCentral Admin Portal with administrator privileges
2
Navigate to Billing
Navigate to Billing > Cancel Service
3
Follow confirmation steps
Follow on-screen steps to confirm identity
4
Receive confirmation
RingCentral will send a confirmation email and final invoice
💬 Alternative Method
You can also contact RingCentral Support by chat or phone for cancellation verification.
📋 After Cancellation
- • Numbers not ported out are released after ~30 days
- • Access to voicemail and recordings ends once the account closes
Frequently Asked Questions
Is there a cancellation fee?
Not for month-to-month plans; annual contracts may have early termination fees.
Can I reopen later?
Yes—accounts can often be reactivated within 30 days if data hasn't been purged.
Need Help with Cancellation?
Contact RingCentral support or access your admin portal to manage your account.