Nextiva Number Porting Fees & Timelines Explained
Nextiva ports numbers efficiently, but timelines depend on the type of service and carrier you're moving from.
Typical Durations
| Type | Average Time |
|---|---|
| Local numbers | 3–5 business days |
| Toll-free | 7–10 business days |
| Bulk requests | 10–20 business days |
Porting Fees
Port-in
Free
Port-out
Free for active accounts
Expedited port
May incur a fee based on urgency
🚀 Avoid Rejections
- Match your billing name/address to your invoice exactly
- Keep current service active
- Approve verification emails promptly
- Submit complete documentation upfront
- Coordinate with both carriers for smooth handoff
Factors That Affect Timeline
⚡ Faster Processing
- • Standard local numbers
- • Complete and accurate documentation
- • Active account in good standing
- • Single or small batch requests
- • Business hours submission
- • Prompt response to FOC confirmations
🐌 Slower Processing
- • Toll-free numbers
- • International numbers
- • Large bulk requests (50+ numbers)
- • Incomplete or incorrect documentation
- • Weekend or holiday submissions
- • Complex routing requirements
📅 Typical Port Process Timeline
Day 0: Submission
LOA and documentation submitted to Nextiva
Day 1-2: Verification
Nextiva verifies documentation and submits to losing carrier
Day 3-5: FOC Date
Firm Order Commitment (FOC) date confirmed
FOC Day: Activation
Numbers activate on Nextiva, old service terminates
Frequently Asked Questions
Can I select a specific port date?
Yes—Nextiva allows flexible scheduling.
What if my carrier rejects the request?
Fix the mismatch and Nextiva will re-submit without extra charge.
What happens if my port is rejected?
Nextiva will notify you of the rejection reason. Common issues include address mismatches or incomplete documentation. Fix the issue and resubmit at no charge.
Can I expedite a port for business-critical numbers?
Yes, contact Nextiva's amazing service team for expedited processing. Additional fees may apply depending on urgency and complexity.
How will I know when the port is complete?
Nextiva sends email notifications at each stage, including final confirmation when numbers are active. Test your numbers immediately after receiving completion notice.
Ready to Start Your Port?
Plan your number transfer with Nextiva's transparent timeline and fee structure.