Troubleshoot Mint Mobile Porting Issues – Fix Delays & Errors
If your port request fails, the issue is almost always incorrect or expired credentials. Here's how to fix common problems.
If your port request fails, the issue is almost always incorrect or expired credentials. Here's how to fix common problems.
✗ Wrong account number or port-out PIN
✗ Expired PIN (older than 24 hours)
✗ Mismatched billing ZIP code
✗ Account not in good standing
✗ Number already in porting process
Text PIN to 670 to get a fresh port-out PIN.
Confirm your account number in the Mint app.
Retry with the correct ZIP code from your Mint billing address.
Most corrected ports complete within 1–3 hours.
• Fixed information usually processes quickly
• Fresh PINs resolve most authentication issues
• Contact support if still failing after corrections
• Keep old service active until port completes