Dialpad Number Porting Fees & Timelines Explained
Dialpad streamlines number transfers, but timing varies depending on type and volume of numbers.
Standard Timelines
| Type | Average Duration |
|---|---|
| Local business numbers | 3–5 business days |
| Toll-free | 7–15 business days |
| Bulk (50+ lines) | 10–20 business days |
Porting Fees
Port-in
Free
Port-out
Free for active accounts
Expedited ports
May incur a processing fee
🚀 Avoiding Delays
- Make sure LOA matches your carrier invoice exactly
- Keep your line active until the transfer completes
- Respond promptly to any "FOC confirmation" emails from Dialpad
- Ensure all account information matches between carriers
- Submit requests during business hours when possible
Factors That Affect Timeline
⚡ Faster Processing
- • Standard local numbers
- • Complete and accurate documentation
- • Active account in good standing
- • Single or small batch requests
- • Business hours submission
🐌 Slower Processing
- • Toll-free numbers
- • International numbers
- • Large bulk requests (50+ numbers)
- • Incomplete or incorrect documentation
- • Weekend or holiday submissions
Frequently Asked Questions
Can I set a specific port date?
Yes, Dialpad lets you choose a preferred FOC window.
Do international numbers take longer?
Yes—expect up to 20 business days.
What happens if my port is rejected?
Dialpad will notify you of the rejection reason. Common issues include address mismatches or incomplete documentation. Fix the issue and resubmit.
Can I expedite a port for business-critical numbers?
Yes, contact Dialpad support for expedited processing. Additional fees may apply depending on urgency and complexity.
Are there any hidden fees for porting?
No, Dialpad is transparent about porting costs. Standard ports are free, with fees only for expedited processing or special circumstances.
Ready to Start Your Port?
Plan your number transfer with Dialpad's transparent timeline and fee structure.